How to Build Trust with Potential Clients
“But how do I get them to trust me if they don’t know me?” my client asked.
“Exactly,” I replied. “They have to get to know you in order to trust you. Either that, or they need to be referred to you by someone they know and trust already.”
Client: “So, you’re telling me that making cold calls and running ads are a waste of time and money?”
Me: “Yes. Unless you use those tactics to open the door to your prospective clients getting to know and trust you. If you expect to move from a call or an ad to a quick sale, you’ll be disappointed.”
Eight Reasons Why Your Blog Isn’t Bringing You Clients
A common complaint I hear from the self-employed professionals I work with is that they’ve tried blogging as a marketing approach, but it hasn’t paid off. No one is reading their blog, they tell me. Or they’ve got some readership, but their readers never seem to become paying clients. Is it time to give up blogging, they ask? Maybe they should focus on social media instead.
Yikes! Don’t make that choice. Social media marketing doesn’t work without good, original content to share.
Are You Offering a Commodity or a Unique Solution?
As a self-employed professional, the last thing you want is for clients to perceive you as a commodity. Commodities are products or services that are considered to be basically the same no matter who provides them. When your target audience thinks of you as just another financial planner, graphic designer, life coach, personal trainer, or psychotherapist, you must work far too hard simply to get them to remember you until they need you.
Here are five ways you can position the solution that you offer as distinctive enough to attract and hold your prospective clients’ attention, AND convince them that your solution is the one they need.
Making Time for Marketing and Selling
“I don’t have time to market my business.” It’s a common complaint from self-employed professionals. When you are the only one who can serve your clients, manage the business, keep up in your field, and perform all the sales and marketing functions, time becomes the most precious commodity you have. How can you find time for marketing with so many other important priorities?
You have many time management techniques at your disposal, of course. You can defer some tasks or delegate them to an assistant, chunk down big projects into smaller steps, and set aside blocks of time on your calendar for making calls, writing emails, or updating your social media channels. But perhaps you have already tried all those approaches and discovered that time is still scarce.
In Sales Conversations, Specificity is King
When talking with a potential client, do you find yourself being too vague when describing your business? Don’t worry! This trap is easy to fall into — and easy to get out of. When it comes to having sales conversations, specificity is king.
Optimism: The Secret to Successful Selling
Why is it that some people seem to be naturals at selling, while others struggle to close every sale or even fail completely in a role that requires them to sell? In 1982, psychologist Martin Seligman, PhD, set out to answer that question for the Metropolitan Life Insurance Company. Seligman had been studying optimism and pessimism in the laboratory for almost twenty years when Met Life heard about his research. Could Seligman help them learn how to hire more effective salespeople, they asked?
As it turned out, he could. In a series of studies for Met Life that analyzed the relationship between successful selling and the personality of the salesperson, Seligman confirmed in the field what his laboratory research had predicted — optimists make more sales than pessimists.
Rejection: It’s Not About You
One of the most persistent barriers to success for self-employed professionals is fear of rejection. Sometimes this fear is quite conscious. You know that you are avoiding marketing and sales because you’re afraid your prospects will say no.
Other times the fear is lurking in the background, making an impact you’re not always aware of. You may find yourself procrastinating about making a phone call or setting up a sales appointment, and blame it on laziness or poor time management. Or you may avoid following up because you “don’t want to bug people.” Or perhaps it feels pushy to ask directly for a sale.
Is Your Marketing Stuck for Words?
Many aspects of business are driven by numbers, but marketing often seems to be all about words. Whether it’s naming your business or brand, coming up with a tag line, or writing copy for your website, you probably spend a big chunk of your marketing time trying to find just the right words to use.
While you’re busy hunting for the perfect words, your business cards don’t get printed, your web copy doesn’t get posted, and your marketing emails don’t get sent. When you don’t have adequate marketing tools in place, you don’t market. No marketing; no clients. And all for the want of a few good words!
For major projects like a website, brochure, or postal direct mail campaign, hiring a copywriter may be a wise investment. But there are also steps you can take to improve your own ability to communicate about your business in writing. Here are four strategies you can use to break your marketing writer’s block without breaking the bank:
Are You Marketing More or Less Than You Think?
Unless you’re literally hiding under a rock, if you’re in business and have any clients at all, you’re doing something that qualifies as marketing. People tend to fall into two camps: those who are doing more marketing than they realize, and those who are doing less than they think.
Which camp do you fall into?
As an aside, for our purposes we’re defining marketing as getting the word out about your business, it’s services and benefits, to potential customers so that you can have a sales conversation with them and hopefully close the sale. Marketing creates opportunities to have sales conversations.
Five Steps to Getting Your Writing Published Beyond Your Own Blog or Site
Writing and publishing articles or blog posts as an expert in your professional specialty can help you become more credible as well as more visible. A well-written piece on a subject of interest to your target market will get clients’ attention, demonstrate your expertise, and increase your name recognition. When your writing is published by someone other than yourself, the boost to your credibility can be substantial.
But if you’ve only ever published your writing on your own blog or website, the process of getting published elsewhere may seem intimidating. Here’s a step-by-step guide to publishing your writing with the aim of attracting more clients.
