Congratulations, you’re a business owner! You know your craft and are filling your days doing what you love, giving value to your customers, and putting well-earned cash in the bank as a result. Everything is as it should be.
Except.
There’s a voice you keep hearing that says something like:
You aren’t nuts & boltsy enough, how can you be successful in business? You can’t even understand a profit and loss statement – how do you expect to make it?
*sigh*
Are the results you’re getting from your marketing not what you hoped for? Perhaps there is something else you should be doing. I don’t mean something more. You are probably working hard at marketing already. I’m suggesting something else.
It’s been my experience that many independent professionals just don’t market the way they should. Here are the five most common reasons, and how you can overcome them:
1. Missing information.
There’s a lot of misleading information out there about marketing.
In the wake of this week’s presidential election, there are questions in the air. My clients, students, people from around the world who correspond with me, and my professional colleagues are asking many things, of themselves and others. Many of these questions are similar, whether the people asking them supported the new U.S. president or opposed him.
“How will the coming changes affect me and my family?” is one common question. “What will all this uncertainty and upheaval mean for my business?” is another. I also hear people asking, “Is what I am doing really meaningful? After all, if I don’t know what will happen tomorrow, is this work where I truly want so many of my waking hours to be spent?”
Effective marketing of your business requires commitment. No matter what marketing approach you choose, you must be consistent and persistent with it, if you want to see results. You’ve probably heard that advice. But this sort of commitment doesn’t always happen in practice.
Do any of these phrases sound like something you may have said about marketing at some point?
“I tried that a couple of times, but I didn’t see results right away, so I stopped.”
“I was using X to market my business, but then a friend suggested Y, so I started doing that instead.”
“I don’t know if this is the best way to market myself, so I don’t want to risk doing it.”
Let’s face it, many self-employed professionals treat self-promotion as a necessary evil. They know they have to do it, but they just don’t like it. Professionals often say, “I love my work, but I wish I didn’t have to keep finding clients.” They describe the process of marketing as distasteful, frustrating, intimidating, and just plain scary.
Take a look at your own beliefs about self-promotion. How do you feel about it? Is it something you accomplish without too much effort, or do you put it off at every opportunity? When you tell someone what you do and ask for that person’s business, is it easy for you, or do you find it difficult and unpleasant?
One of the most persistent barriers to success for self-employed professionals is fear of rejection. Sometimes this fear is quite conscious. You know that you are avoiding marketing and sales because you’re afraid your prospects will say no.
Other times the fear is lurking in the background, making an impact you’re not always aware of. You may find yourself procrastinating about making a phone call or setting up a sales appointment, and blame it on laziness or poor time management. Or you may avoid following up because you “don’t want to bug people.” Or perhaps it feels pushy to ask directly for a sale.
There you sit: you know you need to do something to get the word out about your business and get the clients flowing in, yet you’re not in the mood. In fact, you’re mostly never in the mood to do marketing. The problem is, no marketing = no clients = no money = no impact with the work you’re here to bring to the world, which is a sad state to be in.
“Even if you don’t feel like sitting down to write or working on that big proposal, or whatever it is, just show up anyhow and the rest will follow.”
– Ayana Mathis
Getting in the mood to market is a mind shift, one you can bring on yourself. Consider these tactics when you’re just not feelin’ it:
For the past twenty-plus years, I’ve been asking self-employed professionals to tell me the most effective ways they know to get clients. No matter where and when I ask this question, their answers are always the same: “networking,” “referrals,” “word of mouth.” These are the right answers. The professionals I ask know this to be true.
But then I ask a follow-up question: “What are you doing right now to market yourself?” And what I hear back is surprising, given the answers to my first question. More than half the people I ask tell me their primary focus is on something other than those answers. They’ll tell me they are building a new website, or mailing out postcards, or running pay-per-click ads, or cold calling strangers, or launching a Facebook page, or exhibiting at an expo, or posting promos on Twitter.
Isn’t that what every self-employed professional is really looking for — that one magic formula that will take the effort out of marketing and bring you all the clients you need, forever?
Searching for this marketing silver bullet, they read articles and books, take seminars and home-study courses, and hire consultants and coaches. And in the process they learn about many, many so-called marketing secrets.
These “secrets” to marketing consist of supposedly surefire approaches like search engine optimization for your website, social media marketing, joining a leads group, sending postcards, and running pay-per-click ads. There are of course many more, and each of them is being touted by someone as the ultimate solution for marketing your business.
Do you consistently follow up with prospective clients? If you don’t, you may be wasting the effort you made to get those prospects into your marketing pipeline in the first place.
Too many self-employed professionals limit their view of follow-up to calling a prospect on the phone or sending them an email, asking if they are ready to buy, sign up, or get started. But effective follow-up entails much more than that. And, it can be much easier on your psyche than those challenging calls and emails.
When you think of follow-up as nothing more than making those scary contacts asking for business, you may find yourself avoiding them, delaying them, or always finding “better” things to do.
