Me: How about calling the buyers directly?
Client: That’s someone else’s job.
Me: What about meeting a colleague for lunch?
Client: They already know me; not sure how that’ll help.
Me: Maybe you could get in touch with your current clients, and connect with them more deeply?
Client: They already hear from me once a month.
Me: That’s a generic message crafted by someone else, right?
Client: Yes.
Me: Perhaps something from you personally would help foster greater loyalty; subtly encourage them to stay around longer?
Client: Maybe. I’m not sure…..
This is how a recent conversation went with a client.