The Secret to Taking Care of Clients is Tracking the Numbers
Taking good care of your clients means taking care of your business, and one of the simplest paths to taking care of both your clients *and* your business is by tracking the numbers.
Should You Be Marketing at Any Cost?
“Will this marketing approach be worth my while?” It’s a question self-employed professionals often ask. But there’s a related question that, unfortunately, they ask much less often: “How much will it cost compared to what it brings in?” Surprisingly few professionals know the answer to this crucial question, and many admit it had simply never occurred to them.
Every marketing approach has a set of costs attached. Social media ads, pay-per-click campaigns, and trade show exhibits come with a price tag in dollars. Networking mixers, business lunches, and posting/interacting on social media take up your time, and may also incur expenses.
Get Ready to be Inspired
It’s natural to become contemplative when one year ends and another begins, and look back at what you’ve accomplished over the previous year. Unfortunately, this can also become a time to look at what you haven’t accomplished, and feel regret, frustration, or even shame about it. This can lead to lowered self-esteem, decreased motivation, and even depression. These are not the best conditions for a strong start to the year!
Saying Thanks Is Good Marketing
Never underestimate the power of a thank you. I thanked someone a while back for helping me solve a technical problem. She replied to my note of thanks by inviting me as a guest speaker for a group she chairs. I didn’t even know she chaired this group and I had never considered speaking there.
Avoiding Sales? Stop Selling and Start Serving
“I don’t like to sell.” “Asking people for business makes me uncomfortable.” “Selling feels manipulative and sleazy.” “I’m good at what I do. Why don’t clients just come to me?” If any of these thoughts...
How to Overcome Your Reluctance to Make Sales Calls
As a professional selling your own services, you may believe that your discomfort about calling prospective clients on the phone is because you’re not a “real” salesperson. But studies reveal that up to 40% of full-time salespeople experience episodes of call reluctance that are serious enough to threaten their careers.
Join Us Each Month for Get It Written Day
You’ve got important stuff to write. Let C.J. Hayden help you get it done at Get It Written Day! Join us for this one-day virtual writing retreat for business owners. Work on your blog posts, articles, or book with coaching and peer support.